****** 20 Million Dollars Recovered ******
Since its inception Urac has secured over twenty million dollars in overcharges made on its clients bills. Urac has fought and won many precedent setting cases:
Cross_County_Savings_v._Keyspan, October 21, 2008, PSC Case 07-G-0480. The PSC agreed with Urac that Keyspan's procedure for assigning rate 1 or rate 2 under Service Classification 2 was discriminatory. It concluded that Urac was correct and that Cross County Savings along with 71 other utility consumers were overbilled.
Hotels/Motels,_et_al,_v_LILCO, PSC Case 94-G-0077. PSC denied LILCO's request to change rate code 151 prohibiting hotels on the rate. They concluded Urac was correct and that hotels were entitled to this lower rate.
Bronxwood_Home_for_the_Aged_v._Con_Edison, PSC Case 90-E-0996. The PSC decided that the utility has the responsibility to assist a consumer to optional rates once approached.
Westledge_Nursing_Home_v._Con_Edison, PSC Case 26358. The PSC concluded that the regulated entity has the duty to adhere to its tariff schedules and, even if a charge is assessed because of errors or negligence on the part of the consumer or the utility employees, the full rate can be recovered.
Queens_Jewish_Center_v._Brooklyn_Union_Gas_Company, PSC Case 26358. The PSC sustained the long practice of allowing a six-year refund to recover any overbilling. This further cemented the six-year statute, which is constantly challanged by the utilities.
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